Terms of Service

Effective date: 1 January 2026

These Terms of Service govern your access to and use of the website at synesisconsultingpty.site (the "Website") and the consulting services provided by Synesis Consulting Pty Ltd (ABN 97 698 366 040, ACN 698 366 040) ("Synesis Consulting", "we", "us", or "our"). By accessing our Website or engaging our services, you agree to be bound by these terms.

1. About us

Synesis Consulting Pty Ltd is a proprietary company registered in Australia. Our registered office is in Victoria 3029, Australia. References to "you" or "your" means the individual or entity accessing the Website or using our services.

2. Website use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, any third party. You must not:

• Use the Website in any way that breaches any applicable local, national, or international law;
• Knowingly introduce viruses, trojans, worms, or other malicious material;
• Attempt to gain unauthorised access to any part of the Website or its systems;
• Use the Website to transmit unsolicited commercial communications.

3. Intellectual property

Unless otherwise stated, all content on this Website — including text, graphics, logos, icons, documents, and design — is the property of Synesis Consulting Pty Ltd and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or republish any content without our prior written consent.

Nothing in these terms grants you any licence or right to use our trade marks, brand names, or logos.

4. Consulting services

Where we provide consulting services to you, the specific scope, fees, deliverables, and timelines will be set out in a separate written engagement letter or statement of work signed by both parties. That engagement letter will supplement these terms and, in the event of any inconsistency, will prevail in relation to the specific engagement.

5. Limitation of liability

To the maximum extent permitted by law, including the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL):

• Our services and the Website are provided on an "as is" basis without warranties of any kind, either express or implied;
• We will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or our services;
• Our total liability to you for any claim arising from these terms or the provision of our services is limited to the amount paid by you for the relevant service, or A$1,000, whichever is the greater.

Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy conferred by the ACL that cannot be excluded. Where the ACL implies a non-excludable guarantee, our liability for breach of that guarantee is limited, at our option, to the supply of the services again or the payment of the cost of having the services supplied again.

6. Consumer guarantees

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services repaired or replaced if the services fail to be of acceptable quality and the failure does not amount to a major failure.

7. Confidentiality

During the course of a consulting engagement, both parties may share confidential information. Each party agrees to:

• Keep the other party's confidential information strictly confidential;
• Only use it for the purpose of the engagement;
• Not disclose it to any third party without prior written consent, except as required by law.

This obligation survives termination of the engagement.

8. Termination

Either party may terminate a consulting engagement in accordance with the terms set out in the relevant engagement letter. In the absence of such terms:

• Either party may terminate by giving 14 days' written notice;
• We may terminate immediately if you breach any material term of these terms or the engagement letter and fail to remedy that breach within 7 days of notice.

Upon termination, you must pay all fees and expenses accrued up to the date of termination. Clauses intended to survive termination (including confidentiality, limitation of liability, and governing law) will remain in effect.

9. Governing law

These terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. The parties irrevocably submit to the exclusive jurisdiction of the courts of Victoria and any courts hearing appeals from those courts.

10. Severability

If any provision of these terms is held to be invalid or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect.

11. Changes to these terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website or our services after any changes constitutes acceptance of the revised terms.

12. Contact

If you have any questions about these terms, please contact us:

Email: ceo@synesisconsultingpty.site
Website: synesisconsultingpty.site
ABN: 97 698 366 040
Location: Victoria 3029, Australia